Senior Product Manager

SaaS | Healthcare Technology

We are looking for an experienced Senior Product Manager to own the strategy, roadmap and commercial performance of a key product domain within a growing SaaS business.

This is a commercially focused Product Management role, rather than a technical Product Owner position. You will be responsible for understanding customers and the market, identifying growth opportunities and ensuring product investment delivers measurable commercial results.

Key Responsibilities

• Own the product strategy, vision and roadmap, aligned to business and revenue objectives.
• Connect product decisions to ARR growth, retention, account expansion, win rates and cost-to-serve.
• Build business cases for product investment, including opportunity sizing, competitive positioning and pricing/packaging input.
• Work closely with Sales, Customer Success and Marketing to understand customer needs, support strategic deals and identify opportunities for growth and retention.
• Lead customer and market discovery, using customer feedback, usage data and competitive insight to shape priorities.
• Own go-to-market planning and measure the commercial impact of product launches.
• Use AI tools extensively to accelerate research, analysis, product discovery, documentation and prototyping.
• Identify opportunities to incorporate AI into the product, working with Engineering and Data teams on requirements and responsible AI considerations.
• Work closely with Engineering to deliver products effectively, without needing to be a technical specialist.

What We're Looking For

• 5+ years' Product Management experience, ideally within SaaS, software or platform businesses.
• Proven track record of delivering measurable commercial outcomes through product decisions — revenue growth, retention, expansion, reduced churn or improved win rates.
• Strong commercial understanding of ARR, NRR, churn and deal economics.
• Excellent customer discovery, market research and product strategy skills.
• Experience working closely with Sales and Customer Success.
• Strong communication and stakeholder management skills.
• Hands-on, AI-native approach to Product Management, with experience using AI tools in day-to-day work.
• Experience with AI-powered products/features is highly desirable.
• Experience in healthcare, health-tech, social care or another regulated environment would be an advantage.

This is an excellent opportunity for a commercially driven Product Manager who wants genuine ownership and the opportunity to directly influence both product strategy and business growth.